Best in class Support
24/7/365
We want to give you the absolute best support on the market
Thats why we have implemented 24-hour support, every day, all year round.
Thats why we have implemented 24-hour support, every day, all year round.
Forum Support
Maximum response times for support are as follows.
We often respond much faster than our maximum response times.
All subscriptions
Live Chat with Elise: Instant
Live Chat with human agent: 1 hour
Email support: 2 hours
Forum support: 4 hours
Phone support: 5 minutes during opening hours
Note that all support and troubleshooting start with the Conzent Support team. We will escalate tickets to Google for further investigation if needed.
All subscriptions comes, with a dedicated Google Client support path: gcm@conzent.net
The above response applies.