Den bedste support i klassen
24/7/365
Vi ønsker at give dig den absolut bedste support på markedet
Derfor har vi implementeret 24-timers support, hver dag, hele året rundt.
Derfor har vi implementeret 24-timers support, hver dag, hele året rundt.
Når vi ikke har mennesker på vagt, tager vores telefon-, chat- og billetco-piloter over.
Forum Support
Maximum response times for support are as follows.
We often respond much faster than our maximum response times.
Paid subscriptions
Live Chat with Elise: Instant
Live Chat with human agent: 1 hour
Email support: 2 hours
Forum support: 4 hours
Phone support: 5 minutes during opening hours
Free subscriptions
Live Chat with Elise: Instant
Live Chat with human agent: 8 hour
Email support: 4 hours
Forum support: 24 hours
Phone support: 5 minutes during opening hours
Note that all support and troubleshooting start with the Conzent Support team. We will escalate tickets to Google for further investigation if needed.
All subscriptions comes, with a dedicated Google Client support path: gcm@conzent.net
The above response applies.
